How to Make the Most Out of Your Security Staff
Hiring the right security services company is something that will clearly impact the safety and security of your organization. Therefore, you need to partner with one that is dedicated to your security program, as well as to your organizational culture.
Consider the following as you try to maximize the benefits offered by your security staff:
Supervision of Security Guards
An effective supervision system for security guards is among the main components you should look for in a security company. Otherwise, you may end up with guards who lack training, motivation and reliability. Random spot checks, guard check-ins and the use of guard tour tracking systems are some of the features of a good guard supervision program.
If you’re dissatisfied with the performance of your existing guards, they more than likely didn’t get adequate prior training. Improve your security workforce first by evaluating the orientation given by your contractor. First of all, did they provide the training on site (in your property)? Who was behind the training and what credentials do they hold? How long did each guard train?
In most states, guards have to satisfy certain training requirements before they get a license. Know your own state’s requirements and ensure that your prospective contractor’s guards are fully compliant. In addition, you should be able to personally interview every guard before they are deployed to your property. This interview will make it easier to determine whether the guard is right for you. If not, you can always ask the provider for another one.
Every now and then, you have to check with the guards unannounced just to see what’s happening when you’re not around. If you’d rather not do this yourself, hiring a third-party security consultant can be a good alternative. This consultant should not be another security guard provider, however, or will end up getting biased results.
Routine Contractor Meetings
One of the best easiest ways to maximize your benefits from your security staff is to meet with your contractor regularly. You don’t have to make these meetings formal, or you can even do them on the phone. The purpose is just to give your feedback and ask the company what you can do about any weak points.
Choosing the Right Contractor
At the end of the day, it can all be about hiring the right security service provider. Screen your prospects thoroughly and make sure you consider at least two or three instead of just one. This gives you options that you can compare so you end up with a wise choice.